SUPPORT

Contact

StitchNavo is an independently developed cross-stitch companion. Questions about the app, your account, purchases or privacy are welcome.

Email

Email contact@ranaotechnologies.com.

In the app

When signed in, open Settings, then Support, to send a ticket or a feature request. Tickets keep the conversation with your account, and you can choose to attach the pattern PDF, a project backup or app logs if they help explain the problem.

Subscriptions and purchases

Subscriptions and one-time purchases are handled by the store you bought them from. Manage or cancel a subscription, or request a refund, in that store's account settings. See the purchase terms for renewal, trial and Lifetime details.

Privacy and deletion

See the privacy information for how data is handled and how to delete your account.